Contact details

Address: Unit 12, Canalside Office Complex, Lowesmoor
Wharf, Worcester, WR1 2RS

Phone Number:01905 673586

E-mail: contact@woconsult.org

The type of personal information we collect

We currently collect and process the following
information:

·       Personal
identifiers, contacts and characteristics (for example, name and contact details)

·       Business name, address and contact details

 

How we get the personal information and why we have it

Most of the personal information we process is provided
to us directly by you for one of the following reasons:

– Identify your business needs

– Contact you in case of emergency

– Invoicing

We also receive personal information indirectly, from the following sources in the following scenarios:

– Contact Forms on our website or social media channels

We use the information that you have given us in order to identify you in our data base or generate a new entry.

We may share this information with public institutions and government agencies as directed by law to prevent fraud and comply with money laundering regulations.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the details above.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

 

How we store your personal information

Your information is securely stored. We keep all the information collected for a period of 6 months after completion and delivering of services contracted. We will then dispose your information by shredding all hard copies and dispose of any electronic records you may hold with us.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right
to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain
circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at contact@woconsult.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact details supplied above.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk